cam extension deleted my cam sites and all my configurations

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LadyNeko

Level 12

10 months ago

#Cam Extension cam extension deleted my cam sites and all my configurations

What the title says I updated the extension Tuesday, and i had all my settings and everything thing worked. I go to set up my stream for today and everything is GONE. toy settings GONE, tip settings GONE, sites I stream on GONE. all of it. I don't have hours to sit and test my toy and reset everything up again before stream. 😡

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6 replies

Ally_Fab

Level 73

10 months ago

Sorry to hear, LadyNeko,

Ill gove a heads up to the tech team.

Roger

Admin

Level 22

10 months ago

I'm sorry for the trouble caused. Your settings should still be on our server. Please follow the steps below to troubleshoot and fix your issue:
1. Make sure your developer mode is enabled on this page（chrome://extensions/）
2. Refresh the cam extension.
3. Click on the import settings interface here to see if your configuration is still there. If it is, clicking on the configuration should reapply it.
you could check these instruction image.

LadyNeko

replied to Roger:

10 months ago

I go to backup and restore, and I only have one option. I restore to tuesday and nothing shows up, everything is still missing. Yes I am in developer mode, and yes I have refreshed the extension. nothing.

Roger

Admin replied to LadyNeko:

10 months ago

I already PM you, could you check my PM

LadyNeko

Level 12

9 months ago

Not sure what happened but my sites and settings appear to be back now. 🤔

LadyNeko

Level 12

9 months ago

And it broke again! This is messed up. Why does this thing always break on the days I stream?